If you are registered for Annual Software Maintenance with Informetric and require assistance, please navigate to the appropriate button below as per your level of support.
Level 1+ (plus) customers should select the Level 2 button below for 24×7 support.
If you are NOT registered for Annual Software Maintenance with Informetric but still require assistance, please select the button below.
Note: You may be eligible for a one-time courtesy response, but your request may be subject to resource availability and/or engineering service rates.
Please be aware that software, documentation and video content available through this area is subject to copyright protection. In addition, this content is considered confidential – any unauthorized distribution thereof is prohibited. We therefore request that you handle all downloaded material in an appropriate manner. Click below to begin downloading.