Customer Support

Technical Support

To learn about our various levels of technical support, please contact us:

Phone: +1-908-918-0111


If you are registered for Annual Service Maintenance with Informetric and require assistance, please fill out and submit the form below. By submitting your information, you acknowledge receipt of our Privacy Policy.


Terms of Use

Please be aware that software, documentation and video content available through this area is subject to copyright protection. In addition, this content is considered confidential – any unauthorized distribution thereof is prohibited. We therefore request that you handle all downloaded material in an appropriate manner. Click below to begin downloading.


Software download

Training & Education

Classroom Training Registration
Classroom Resources
Video Tutorial Library
Emerson Resources